Activation is not working.

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9 comments

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    eduardo

    It does not work!!!!
    Please send detailed instructions!

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    gmggd857

    I keep getting error message during activation both online and offline.

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    David Tantama

    Same issue here... activation says successful for both online and offline, but after clicking Get Started, it says Not Purchased and nothing works.  Submitted a support request.

     

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    nickolas parmenter

    Hi my retail (sx pro uk) mic package ref 4 code does not work in any of the software.

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    Matīss

    Hey Nickolas - please submit a ticket to the support, mentioning the trial code from the package. Thanks!

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    Jan Ola Korte (Edited )

    I updated the software and am asked to activate again. After entering the code, I receive a positive confirmation. However, licenses still show unactivated afterwards and the software does not work. This is the second time I cannot activate after updating the software. I find this unacceptable.

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    Matīss

    Hey Jan - my apologies for the hassle! Would you mind sending in a support ticket, if you haven't already? It'll be quicker to solve this that way.

  • Avatar
    Jan Ola Korte (Edited )

    Hi Matīss, sent a follow-up to the ticket in which I received the new activation code. The new ticket is #31157.

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    Matīss

    We are on it!

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